Customer Reviews
4.3 out of 5 — 436 reviews
Very Good
436 verified reviews
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Recent Testimonials
Showing 37–54 of 109
Very good experience 👏🏻👏🏻
Very good dealer with beautiful cars and excellent customer service
Staff especially Thomas Chudy and Keith Taylor are amazing salesmen. They don’t pressure you and they exhaust every means to get you to walk out with the Vehicle that you wanted!!
We heard such good things about this dealership but we ended up wasting days for absolutely no gain here. We went in first and were lacking the correct paperwork, so we made an appointment to come back. Our appointment was at 2:30 and the person we made that appointment with didn’t show up to the dealership until 6:00. We met with another salesman during that time and left with the thought that he was going to work on getting up approved for what we could. He gave us one (1) option of a vehicle and assured me he had tried over 20 other vehicles but that was the only one. (Even though there were cheaper ones that I liked). I told him we weren’t super interested in that one and asked if he could continue looking and reach out to us when there was another option. He said he would not continue to stress his finance team for me to tell him I am not interested. Definitely go here if you want to waste your time!!
We came to Travers because we bought 2 campers there and now we were in need of a newer pickup. Shawn was our salesman and he hooked us up with a beautiful Ford F-150. Soon as we laid eyes on it we new it was ours!! We not only had the best salesman ever but him and I clicked, as we had so much in common! U know how it feels when u meet someone for the 1st time and u just feel like you've known them forever...that's Shawn our friend for life!! If your looking for a Vehicle find Shawn he'll do u right and work hard to make it happen. Paul and Barbe Carel!!! We love u Shawn!!!
GMT WENT FROM SUPREME TO BAD CUSTOMER SERVICE. TRAVERS AUTO GROUP NEED A REVAMP FROM THE QUALITY OF THEIR VEHICLES TO THE QUALITY OF THE TALENT THEY HIRE.
I looked up the definition of rockstar and it said SHAWN. Shawn was a rockstar he was awesome. I needed a car and he delivered. Quicker than JIMMY JOHNS. He deserves a raise and a praise. 5 stars to shawn
Five Star SERVICE‼️Make sure you ask for Juan Luna..
I had a great experience, I come out with the car I wanted. They will get you in and out. No complaints.
It's been over a year since I've had my car. And it's been great. My car drives nicely and functioning at amazing levels. In the process of buying my car the crew there were great. They pretty much got me in and out.
So we've bought two vehicles from Traverse GMT both experiences were excellent for somebody with not perfect credit the first time around they got me in and a good car that I was happy with when we've come back for the second one I got to pick out whatever I wanted my husband got me a Cadillac great car it needed a little bit of Maintenance and Travers took care of it with flying colors I even had a check engine light come on about 30 days after we bought it it was the thermostat they took care of it ordered it no problem if I can give more than five stars I would we will definitely be coming back for more vehicles thanks for being so great you guys
10/10 experience! Tim is the best in the biz, this is the second car I’ve bought from him and he made everything so easy. I was in and out in under an hour and he found the perfect car for me! Adonys and Darell were also great and so helpful!
Great service
What a great 👍🏾 team all came together to get me in what I really wanted. From the sales associate (Nate) and the finance team, they worked with me and had me off in what i wanted, first time i went the process of buying a car and it went so smoothly!!
Awesome
I had a terrible experience get work repaired on a vehicle I purchased back in August 2025 and it took about 2 months to get it completed I still have a missing floor matt I had to do all the leg work myself I had to take off 3 times to drive to O'fallon MO to get 3 different repairs done and I had to take the car to get inspected all this work should have been completed before I took the car home. I believe the plan was to do as little as possible like dodge phone calls. The sales manager Brian Taylor goes in an office doors closed and pops out with the vehicle financed without the buyer being present and the sales consultant is trained to lie and do the same thing just a terrible group of guys no customer satisfaction.
Got me a new car and the service was amazing
They have excellent service, very professional. You should go there and they will get you right