Customer Reviews
4.3 out of 5 — 436 reviews
Very Good
436 verified reviews
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Recent Testimonials
Showing 19–36 of 109
Great buying experience! Super easy. Jason got me working with Charles, I let him know what i was looking for and that's exactly 💯 what he got me. I love my car! Ill definitely recommend and will return!!
Charles Chester did an amazing job with finding me the right Truck that fits my needs. Couldn’t have asked for a better experience. Go check him out, Great dude.
This is hopefully where I will buy my next SUV or car. I watch the show all the time. I love how the vehicles have low miles and warranties.
Drove half an hour, after reaching out about a vehicle I was told was still available. Just to get there and be told it’s been 99% sold and has been test driven since Saturday.
Great people, great place!
It was so nice to meet Chip. He was so helpful. He listen to everything I wanted. I’m just so happy! Thanks so much Chip! 🤗
We have bought two cars from here in the last year. The first car we wanted wasn’t ready and Charles delivered it to six flags for us! The second one, we were able to get what we needed for a trade in. Charles always has our back and makes it all possible!
I cannot express the amount of gratitude I have for these guys!! I would 10 out 10 recommend Travers Auto Sales to anyone looking to get a new car. I was having one of the worst days, found out my car was stolen at 9 am on January 31rst. By 3pm that day Charles had me in a new car. Quick and painless, didn’t waste a whole day, I was in and out and on my way home. Very friendly, made sure I was picked up and brought to the dealership, Martino, I think that was his name, sorry if I got it wrong, is a very good driver and made feel comfortable. He’s a good kid!! My whole experience with them from start to finish was nothing but exceptional. A godsend and a blessing!!!
Only leaving one star because 0 is not an option. I bought a $31,000 vehicle from here and has been 6 months or so and I have already spend over $10,000 dollars fixing the vehicle!!!! Dont say i didnt buy your warranty either because i bought one through my bank for cheaper with the vehicle loan and thats not even included in the cost of repairs!!!! Don't say not buy from here!!!! I knew people on the inside that no longer work here for moral reason!!! Run!!!! And I will be looking for ways to go about making this right!!!!
Dishonest. Bait and switch. Avoid! Responded to email solicitation for Travers to by my vehicle. Received confirmation in writing (text message from sales rep who I spoke to on the phone also) of a range for value of the vehicle pending their inspection. It unfortunately lost a $10 relay in their parking lot during inspection causing a temporary starting issue but that was promptly addressed and the vehicle subsequently ran great. They made a final-offer $1800 below the low end of the range *committed in writing* (text message) but couldn't tell me anything wrong with the vehicle and would not honor their commitment. This was a 1.5 hour drive each way. Don't waste your time and effort on a dealership that practices dishonest sales like this.
Thomas was great 👍. They put me in the vehicle I was looking for!
Got my son into a car he can't afford & still no title over a year later!!!!!
Both finance guys are scammers and work together to confuse the buyer. Charged the buyer for premium plus extended warranty and only provided standard Warranty and pocketing the difference. Be sure to take the vehicle you are looking at to the dealership to have it inspected. Travers certified inspection process they speak so highly about is not trust worthy. For example 2mm on the break pads was identified after taking it to the dealer for the first oil change that took place at 2k miles after taking it home. Make sure you review documents very closely, don’t just let them rush you through the process. Or your best bet is to take your business elsewhere.
They had good Service when buying the car but Juan put in wrong informaron and we took the car back and he was very rude and i don’t recommend this place and these guys are rasist to hispanic people just because we are hispanic dose not mean they have to be rude to us but they act differerent to other people and this is not Fair
Excellent service, it helped me a lot 100% recommended
My girlfriend and I came to Travers because, after a lot of research, she had found the car she wanted. Aside from the issues we found with the car that they gave her so much trouble about fixing, what bothered me the most about the whole experience was the obviously intentional greasy hand stains they left in the interior of the vehicle. I can be certain when I say intentional because they were in spots that didn’t need to be touched for the repairs, (tires and a coolant leak underneath the car). I can only assume that they were either upset about having to do the repairs, obvious stuff like the rear heater core leaking anti freeze and the front end vibrating, or they just didn’t care or know any better. Either way, if there was a negative 5 stars rating here I would be giving it.
Charles took the time to listen to my wants & needs when looking for a new vehicle. He helped me find the perfect vehicle for my family. & Justin the finance manager was great to work with and explained things well. We will definitely be back again.
Good service, excellent attention and the best in Spanish